Our Team

Our mission is to build relationships with our Clients and offer the best coverage available by partnering with well-established insurance companies. Our staff members are licensed and experienced, offering top-notch customer service.

Theresa Kimball, CIP – Personal Lines Sales

Theresa Kimball started working in the insurance industry in 1984. She worked for both an Insurance Company and for a Brokerage prior to moving to Sussex. She moved to Sussex in 1991 and joined the Pearson Insurance Office. In 2001, she received her Charted Insurance Professional Degree (CIP). She is a past president of NB Crimestoppers Association. She is currently a member of the executive for the Insurance Brokers Association of New Brunswick. She looks forward to assisting you with your insurance questions or needs

Elizabeth Phillips – Account Manager




Elizabeth Phillips is a licensed broker and Account Manager for clients with the last name beginning M-Z. She has been employed with Pearson Insurance since May 2008. This is her first job working in the insurance industry.








Robert E Kimball - Commercial Lines Sales

Robert E Kimball, CAIB (Hon’s), AIPC – Commercial Lines Sales

Robert E. Kimball started in the insurance industry in 2005. He is a licensed broker and specializes in Commercial Business insurance. His background includes working at a national Canadian owned insurance company and was employed as an underwriter for both commercial and personal lines of insurance. Robert started at Pearson Insurance in the fall of 2008 and has since obtained two nationally recognized designations along with the honor of being the Insurance Broker’s Association of New Brunswick’s highest scoring commercial student in the province in 2009. Robert would be pleased to assist you with reviewing your policy and providing you with a proposal on your business insurance.


Cindy Ostrom – Commercial Account Manager


Cindy Ostrom started with our Team in January of 2013. She is a licensed Commercial Insurance broker and will be our Commercial Account Manager in our newly renovated Commercial Department.  Cindy is part of our Commercial Team along with Robert Kimball, who does our new commercial business.  For any questions on your existing commercial policies, give Cindy a call and she will be happy to answer any questions you may have.

Melanie McNamara, CAIB (Hon’s)  – Operations Manager



Melanie McNamara started at Pearson Insurance in June 1996 as a summer student and has been with us ever since. She started as receptionist and has worked her way up to Operations Manager. Melanie will greet you at the front desk and direct you to the right person to assist you in your insurance needs.







Carolyn Ritchie – Technical Service Representative



Carolyn Ritchie is a Technical Service Representative for Pearson Insurance. She joined the staff at Pearson Insurance in February 2010 after a long career with Pearson Travel. Carolyn works entering policies and changes on our many insurance company portals.



Bob Kimball, CIP, CCIB, CAIB, AIPC  – President


Bob Kimball started Sept 7, 1982 fresh out of University. He received his CIP (Chartered Insurance Professional) and CCIB (Canadian Certified Insurance Broker) designations in 1988. He completed his CAIB (Canadian Accredited Insurance Broker) degree the following year in October 1989. This was followed in 2010 by the AIPC (Associate Insurance Producer Canada) degree, for which he is also an instructor. Bob is Past President of the Insurance Brokers Association of New Brunswick and served as President of the Insurance Brokers Association of Canada in 2005-2006. Bob is community minded and has been Past President of the Sussex Rotary Club, Sussex Downtown Business Association and Sussex Regional Crime Stoppers. He looks forward to his team serving your insurance needs.